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    Terms & Conditions
    Terms and conditions
    Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern The Clarity Factory’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.
    The term The Clarity Factory’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 192a Westcombe Hill, London SE3 7DH. Our company registration number is 13280615 in England and Wales. The term ‘you’ refers to the user or viewer of our website.
    The use of this website is subject to the following terms of use:
    •	The content of the pages of this website is for your general information and use only. It is subject to change without notice.
    •	Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
    •	Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
    •	This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
    •	All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
    •	Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
    •	From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
    •	Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.
    Privacy Policy
    Our contact details
    Name: The Clarity Factory
    Address: 192a Westcombe Hill, London SE3 7DH
    E-mail: admin@clarityfactory.com
    Date: August 2022
    The type of personal information we collect 
    As a business, we currently collect and process the following information:
    • Personal identifiers, contacts and characteristics (for example, name and contact details)
    The type of personal information we collect on our website is limited to:
    • Country of visit
    • Date of visit
    How we get the personal information and why we have it
    Most of the personal information we process is provided to us directly by you for one of the following reasons:
    • You have signed up to receive our newsletter
    • You have done business with us
    • You are a known contact of the business
    We use the information that you have given us in order to communicate with you about our services and related items.
    We may share this information with staff, consultants and other people or partners working on behalf of The Clarity Factory in order to conduct our work. We do not share or sell this information beyond this.
    Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
    • Your consent. You are able to remove your consent at any time. You can do this by contacting admin@clarityfactory.com 
    • We have a contractual obligation.
    • We have a legitimate interest.
    How we store your personal information
    Your information is securely stored on our company servers.
    We keep personally identifiable information gathered for a specific reason (for example, client work or projects) for seven years. We will then dispose your information by deleting it from all company devices and servers and destroying any paper copies containing your information.
    Your data protection rights
    Under data protection law, you have rights including:
    • Your right of access - You have the right to ask us for copies of your personal information.
    •  Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
    • Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
    • Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
    • Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.
    • Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
    • You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
    Please contact us at admin@clarityfactory.com if you wish to make a request.
    How to complain
    If you have any concerns about our use of your personal information, you can make a complaint to us at admin@clarityfactory.com.
    You can also complain to the ICO if you are unhappy with how we have used your data.
    The ICO’s address:           
    Information Commissioner’s Office
    Wycliffe House
    Water Lane
    SK9 5AF
    Helpline number: 0303 123 1113
    ICO website: https://www.ico.org.uk